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Data Centre ? Network Latency (Resolved)
Affecting Other - Network | Priority - Critical

We are experiencing a brief window of intermittent packet loss to our Data Centre and network engineers have been dispatched.

Update (00:00 BST): Due to a brief ddos we experienced packet loss during an estimated 60 minute window which has now been mitigated.

Date - 31/08/2009 23:00 - 01/09/2009 00:00
Last Updated - 01/09/2009 07:48

Power Maintenance (Resolved)
Affecting Other - Power Grid | Priority - Low

Our facilities provider will be performing maintenance to the power grid. Before performing the maintenance we will be transitioning to generator power, and anticipate running off of generator power for less than 1 hour.

The maintenance window is scheduled for 1:00PM Saturday June 5th and expected to last until 2:30PM.

Due to the redundant power distributions we have specifically built into our datacenter, this operation is planned as non-intrusive.

Date - 05/06/2009 13:00 - 01/09/2009 07:50
Last Updated - 26/05/2009 21:16

tw telecom Scheduled Maintenance (Resolved)
Affecting Other - Upstream Telecom Service Provider | Priority - Low

The following maintenance window has been provided by one of our upstream carriers, tw telecom:

tw telecom Scheduled Maintenance Id . . SM000004815
Start Time . . . . . . . . . . . . . . 28/05/2009 07:01 UTC/GMT
End Time . . . . . . . . . . . . . . . 28/05/2009 10:00 UTC/GMT
Estimated Downtime . . . . . . . . . . 20 to 30 minutes

Users will not experience disruption as traffic will reroute over our additional uplink connections.

Date - 28/05/2009 07:01 - 01/09/2009 07:50
Last Updated - 26/05/2009 21:11

Non-intrusive Maintenance (Resolved)
Affecting Server - optim.rosewired.net | Priority - Low

We are scheduling a maintenance window this evening from
5:00AM to 7:00AM BST.

This is intended to be non service impacting and should not impact any
customers.

Date - 30/04/2009 05:00 - 30/04/2009 07:00
Last Updated - 30/04/2009 10:28

Server not responding (Resolved)
Affecting Server - optim.rosewired.net | Priority - Critical

The server was unresponsive and we had to issue a reboot.

The server is now up and running perfectly fine and is accepting all the connections.

Date - 30/04/2009 09:25 - 30/04/2009 09:50
Last Updated - 30/04/2009 10:28

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